Redress Support

Our referral support service provides assistance and information about NSW Stolen Generations-specific support, such as the National Redress Scheme, and referrals interstate. It can be accessed before, during or after making an application to the National Redress Scheme.

Our service provides individualised, nonjudgmental, respectful, confidential and culturally appropriate support in a safe environment. We prioritise your needs and wellbeing as we support you and your family through the process.

Redress Support Service

Your dedicated support worker can:

• help you understand the scheme and your eligibility
• help you complete the application form
• assist in gathering relevant documents and accessing state care records
• help you access therapeutic & social groups, as well as other community services
• refer you to knowmore for free legal advice and financial counselling

We offer face-to-face, online and telephone support.

The National Redress Scheme has been created in response to recommendations by the Royal Commission into Institutional Responses to Child Sexual Abuse.

The Royal Commission listened to thousands of people about the abuse they experienced as children. This abuse happened in orphanages, children’s homes, schools, churches and other religious organisations, sports clubs, hospitals, foster care and other institutions.

The National Redress Scheme can provide:

• access to counselling that is confidential and culturally safe
• a redress payment (monetary payment)
• a direct personal response, such as an apology, from the institution

People can apply to the National Redress Scheme through myGov, using a paper form, or with assistance from a Redress Support Service.

Deadline for applications

Applications to the scheme can be made any time before 30 June 2027.